Complaints and Responsibilities



If the police abuse you in any way you may lodge a complaint with:-

Jamaicans for Justice (JFJ) is a citizens’ rights organisation which works to correct the imbalance of power in instances where the power of the state is used against the individual; working most often in the area of police excesses.

2 Fagan Avenue, Kingston 8.
Tel: 755-4524-6
Fax: 755-4355

Independent Jamaican Council for Human Rights (IJCHR) is the oldest human rights organisation in Jamaica. It focuses on advocacy work against the death penalty; lobbies for the rights of children and persons who have been abused by the police as well as lobbying for the rights of incarcerated persons especially those who are mentally ill.

131 Tower Street, Kingston
Tel: 967-1204
Fax: 967-0571

Independent Commission of Investigations (INDECOM) formerly known as the Police Public Complaints Authority (PPCA) is an independent, non-police agency with the power to investigate allegations of misconduct by members of the public against members of the Jamaica Constabulary, Defence Forces (police, soldiers) and also correctional officers.

1A Dumfries Road,
Kingston 10

Ground & 1st Floors
42 Market Street,
Montego Bay, St. James

Lot 3 Caledonia Mall
3½ Caledonia Road,
Mandeville, Manchester

Tel: 968-8875, 968-1932
Toll Free#: 1-888-FOR-HELP (367-4357)
Fax: 960-4767

Bureau of Special Investigations (BSI) undertakes investigations into the discharge of firearms by the police that have resulted in injury or death.

12 Ocean Boulevard, Kingston

Tel: 922-7277, 967-7781, 967-0644, 922-3359
Fax: 924-9123

Anti-Corruption Branch evolved out of the Professional Standards Branch and has a mandate of investigating complaints against rogue police officers and weeding out corruption within the JCF.

2 Oxford Road, Kingston 5

Tel: 926-9596, 1-800-CORRUPT (267-7878)
Fax: 926-9652

NB. There are changes expected with some of these agencies


Human rights violations are not only committed by agents of the state (eg. police and soldiers) but also by ordinary citizens. People infringe on the rights of others when they, among other things, rape, beat, murder or steal from others. These are considered criminal acts in any society. As part of the human family and as a citizen of Jamaica, you have the responsibility to be a law abiding citizen and not abuse the rights of others. Observing the rights of others fundamentally involves “[Doing] unto others as you would have them do unto you” and “[Loving] thy neighbour as thyself.”

The irresponsible and criminal behaviour of a few often results in heavy-handed policing and human rights abuses by members of the security forces in certain communities, which is not right, but does occur. Criminal activities also result in tougher laws being enacted by our leaders to curb crime, which at times, threaten our rights and freedoms. To minimise this from happening it is important that we do not partake in criminal acts. It is also important that we be our “brother’s keeper” and encourage each other to do the right thing at all times.

Being a responsible citizen also involves safely re porting wrongdoing. Put yourself in someone else’s shoes; if you who were the victim of a crime, wouldn’t you want someone to help you by reporting what he/she knows?

Even though it is the primary responsibility of the government to realise our social and economic rights to employment, education, healthcare, social security, housing, food, water, clothing and safe environmental conditions, you also have a responsibility to yourself to help fulfill these rights. You can reach out to others for help if you need it. Community togetherness and action may prove to be very helpful. Poverty shouldn’t be an excuse for committing criminal acts.